Administering Cisco Unified Communications Workspace Part 1 (ACUCW1) (Global Knowledge)

Introductie

This exclusive Cisco Unified Communications course offers a unique real-world environment focusing on the administration of a Cisco IP telephony, video and voice mail solution, including: Cisco

Omschrijving

This exclusive Cisco Unified Communications course offers a unique real-world environment focusing on the administration of a Cisco IP telephony, video and voice mail solution, including: Cisco Unified Communications Manager (CUCM) v12.5: Unity Connection v12.5: Cisco IM&P v12.5.You will learn how to access the CUCM administrative pages to perform moves, adds, and changes of Cisco IP phones, while configuring users and associating them with phones. You will learn to configure simple features, such as DND, Music on Hold, MeetMe conferencing, and shared lines and barge, as well as access to CUCM user web pages. Configuring voice mail accounts for users, building a Jabber Client, and managing licenses using Prime License Manager with Cisco Unified Communications Manager v12.5 are also incorporated in this course. You will gain a basic understanding of the route patterns that are used for dialing and Class of Service, controlling who can dial where, such as internal, local, long distance, and so forth.The lab environment features a fully configured cluster with Headquarters and PSTN sites. A complete dial plan, including Class of Service, is deployed using the most

Doelgroep(en)

Administrators who need to perform MACDs (Moves, Adds, Changes and Deletes). Administrators, engineers, network architects, and integrators with overall responsibility for Cisco UC networks requiring a better understanding of multisite administration.

Inhoud

This exclusive Cisco Unified Communications course offers a unique real-world environment focusing on the administration of a Cisco IP telephony, video and voice mail solution, including: Cisco Unified Communications Manager (CUCM) v12.5: Unity Connection v12.5: Cisco IM&P v12.5.You will learn how to access the CUCM administrative pages to perform moves, adds, and changes of Cisco IP phones, while configuring users and associating them with phones. You will learn to configure simple features, such as DND, Music on Hold, MeetMe conferencing, and shared lines and barge, as well as access to CUCM user web pages. Configuring voice mail accounts for users, building a Jabber Client, and managing licenses using Prime License Manager with Cisco Unified Communications Manager v12.5 are also incorporated in this course. You will gain a basic understanding of the route patterns that are used for dialing and Class of Service, controlling who can dial where, such as internal, local, long distance, and so forth.The lab environment features a fully configured cluster with Headquarters and PSTN sites. A complete dial plan, including Class of Service, is deployed using the most recent CUCM features supporting simpler dial plan configuration. Our Unified Communications (UC) courses provide a simulated PSTN, enabling you to gain an understanding of the North American Numbering Plan (NANP) and the concepts associated with a variable-length on-net dial plan supporting multiple sites with overlapping extensions. In this class, the dial plan is preconfigured and allows you to apply Class of Service to phones and lines and to test calling to 3-digit, 7-digit, 10-digit, 11-digit, and international route patterns.

Leerdoel(en)

During this course you will learn: Understand basic CUCM architecture and terminologyHow the CUCM administrative and user GUIs workGet organized with Device Pools and other common elements of phone configurationUnderstand Internal dialing in a multi-site/multi-cluster deploymentManage Directory Numbers and DIDs in a multi-site/multi-cluster deployment, track assigned/unassigned and temporarilyreserved DIDs and quickly find available DIDs at any site when adding new UsersWork with shared lines and phantom numbersAdd and delete phones manually, using auto registration and using the BAT toolSpeed up Moves/Adds and Changes at each site with LDAP and templatesBuild and use site specific templatesMake the most out of the BAT tool to make moves, adds, changes and deletes quicker and easier to manageManage Meet me number ranges and Conference Now conferencing in a multi-site environmentAdd users, assign them capabilities, and associate them with phonesConfigure phones for Class of Service using the line/device approachConfigure phones for voice mailConfigure Cisco Unity Connection usersDeploy and use the Cisco Jabber Client in Phone Only and Full UC modes